Dusty Roads

BOOKINGS & PAYMENTS

Full payment is required at the time of booking unless otherwise agreed.

All prices are in New Zealand Dollars (NZD) and may be subject to change without notice.

 

DELIVERY & COLLECTION

The sauna will be delivered and collected at the agreed times.

The Hirer must ensure safe, clear access for delivery and collection. Failure to provide access may result in additional charges.

 

USE OF SAUNA

All users acknowledge that sauna use involves exposure to high heat and associated risks.

These may include dehydration, dizziness, heat exhaustion, burns, or other related conditions.

All use is at the individual’s own risk.

 

HEALTH & SAFETY

Users must ensure they are in suitable physical condition before using the sauna.

Sauna use is not recommended for individuals who are pregnant or have conditions including (but not limited to):
high blood pressure, heart conditions, respiratory issues, or any condition affected by heat exposure.

If unsure, medical advice should be sought prior to use.

Users must not operate the sauna under the influence of alcohol or drugs.

 

USER RESPONSIBILITY

The Hirer is responsible for ensuring all users:

• Follow all safety and usage guidelines

• Use the sauna respectfully and responsibly

• Exit the sauna if feeling unwell

• Remain hydrated before, during, and after use

• Please do not heat the sauna above 100 degrees

• Ensure you read our Sauna Etiquette Guide before use

Any abusive, unsafe, or inappropriate behaviour may result in immediate termination of the hire without refund.

 

DAMAGE & LIABILITY

The Hirer is responsible for any loss, damage, or misuse of the sauna and its equipment during the hire period. Any repair or replacement costs resulting from damage beyond normal wear and tear may be charged to the Hirer.

In the event of damage, if the total repair cost is less than $500, the Hirer is responsible for the full repair amount. If the repair cost exceeds $500, the Hirer is responsible for the first $500 insurance excess only.

Use of the sauna is entirely at the Hirer’s own risk. The Company accepts no responsibility for any injury, illness, loss, or damage arising from use of the sauna, except where required under New Zealand law.

All personal belongings brought into or left within the sauna remain the responsibility of the Hirer and their guests. The Company is not liable for any lost, stolen, or damaged items.

 

CANCELLATION POLICY

Cancellations must be made in advance:

Cancellations made 10 days or more before the booking date will receive a full refund. Cancellations made between 5–10 days before the booking date will receive a 50% refund. Cancellations made less than 5 days before the booking date are non-refundable.

If we are able to refill your booking dates, a refund or booking transfer may still be offered at our discretion.

If severe weather or unforeseen circumstances make delivery unsafe or impossible, we reserve the right to reschedule or cancel the booking with a full refund provided.

If your preferred dates are unavailable, you may request to be placed on our waitlist. Should a booking become available, waitlisted guests will be contacted in the order requests were received.

 

ACCEPTANCE

By proceeding with a booking, the Hirer confirms they have read, understood, and agree to these terms and conditions.

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